Last updated: 15 October 2026
You can delete your BakeZone Academy account (website, student portal and the BakeZone Academy mobile app) at any time.
1. Delete in the app
In the BakeZone Academy app for iPhone or Android:
- Sign in and open the Profile tab
- Tap Delete account
- Tap Delete my account and confirm
Your account is deleted straight away and you are signed out.
2. Request deletion without the app
If you can’t use the app, send us a WhatsApp message from your registered mobile number with your student ID: request deletion on WhatsApp. You can also call us. We may ask you to confirm your identity, and we complete requests within 7 days.
BakeZone Academy (Pvt) Ltd
Kurunegala, Sri Lanka
Phone: 076 303 99 22 · WhatsApp: 076 303 99 22
Contact page: bakezoneacademy.com/contact
3. What is deleted
- Your name, contact details (mobile, email, phone numbers), address, date of birth and ID numbers
- Your profile photo, guardian details and certificate name
- Your password, phone/device link and push notification token
- Your ability to sign in and access courses in the app or portal
4. What we keep, and for how long
Payment, receipt, attendance and certificate records are kept in anonymised form (no longer linked to your name or contact details) for as long as accounting, tax and certificate verification requirements make it necessary. Erased data may remain in encrypted backups for up to 30 days before it is overwritten.
See our Privacy Policy for details.